Privacy policy

General information

This Privacy Policy explains how muauto.ee processes the personal data of website users. The purpose of these terms and conditions is to provide a transparent overview of the data collected, the purposes of the processing, the legal basis and the user's rights.

Personal data collected

Muauto.ee may process the following data:

  • name (if entered by the user)

  • telephone number

  • e-mail address

  • information on rental preferences and rental period

  • notifications and queries left by the user

  • IP address and device specifications

  • usage information collected by cookies

Sensitive personal data is not processed.

Data collection methods

Personal data will be collected:

  • via the contact form

  • when forwarding rental requests

  • communication between the user and the service provider (e-mail, telephone).

  • using cookies

Purposes of processing

Personal data is used to:

  • respond to user queries

  • managing rental services and bookings

  • to communicate with the user

  • to improve the functioning of the website and the user experience.

  • for statistical and analytical purposes

Personal data will not be used for purposes unrelated to the provision of the service.

Legal basis for processing

The grounds for processing personal data are:

  • user consent

  • processing necessary for the provision of a service or to respond to a request.

  • a legitimate interest in ensuring the technical functioning and security of the website.

Transmission of personal data

Data may be transferred to partners that are essential for the operation of the service, such as:

  • to the web hosting provider

  • by e-mail or communication platform

  • technical maintenance and development partner

  • accounting service

  • the payment service provider (if applicable).

Personal data will not be sold, shared for commercial purposes or unduly disclosed to third parties.

Retention periods

Personal data will only be kept for as long as necessary for the purposes for which it is processed:

  • contact enquiries usually up to 12-24 months

  • rental and reservation data in accordance with legal requirements.
    Data will be deleted when it is no longer necessary or when the user requests it by law.

User rights

The user has the right to:

  • access your personal data

  • request the correction or deletion of data

  • restrict processing or object to processing

  • withdraw consent

  • contact a supervisory authority

To exercise rights, you can contact us by e-mail at info@muauto.ee.

Cookies

The website uses cookies:

  • the operation of technical functions

  • for analytics purposes (if the user has consented).

  • improve the user experience
    Users can restrict or disable cookies in their browser settings.

Data security

The website implements technical and organisational measures to protect users' personal data against unauthorised access, alteration, leakage or destruction.

Changes

The Privacy Policy may be updated. The updated version will be published on the website and will take effect from the date of publication.